Monday, 26 November 2012

Customer Service

node Service Why is it important to an organisation that its customers return and / or speak positively or so their ensure? Importance of customer assistant If visitors have an enjoyable experience they result return again If visitors find they have received a good service, they volition tell their family and friends If visitors spread the word about their positive experience by telling family and friends, the organisation will build a good image What is customer service? lay aside a definition of customer service What is customer service? Customer service means serve the customer. It involves all contact with the customer, be it face-to-face, or indirect contact (i.e. dealing with complaint letters) goodly customer service involves putting the customer first. It means serving them in a way that they feel is excellent.
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Photo honorable mention: Sergio Roberto sieve exercise from the list of words provided, decide which intimate good service and which suggest bad serviceĆ¢€¦ Sorting exercise cause to be perceived Prejudiced coarse Accurate Sincere apprehensive Reluctant Indifferent Surly Confident Scruffy confirmative rotten service Good service Sorting exercise Good service Smart Sincere Accurate Confident Positive Discreet Bad service Reluctant Indifferent Surly Scruffy Inconsiderate Prejudiced Brainstorming customer service What other words do you feel suggest either good or bad service? Good service Bad service Madame Tussauds 10 rules of customer satisfaction 1. torrid welcome the key to a successful attraction. 2. First impressions be lasting and our visitors will remember the impression you give. 3. Stars of the show you atomic number 18 part of the show, your presence can bring the attraction alive. 4. Appearances numbering you are on show, look the part to meet our visitors. 5. pardon me? know the attraction and be ready to answer questions. 6. Fun, maneuver, fun you are in the entertainment business, show you enjoy your work. 7. Be... If you take to get a full essay, order it on our website: Ordercustompaper.com

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